Description
Ordering Information
Goods
This product is a 100% local Japanese purchasing agent shipped from Osaka, Japan .
Out of stock and price fluctuations
There may be out of stock or price changes after ordering, and we will contact you individually if this occurs.
Customs and VAT information
The price of this product does not include customs duties and taxes. Therefore, you must pay customs and value-added taxes for products subject to customs clearance.
If customs duties and taxes are added if the amount exceeds USD 150 , the customer will be responsible.
When purchased together with products from other sellers (including other shopping malls other than Coupang and Goupang), customs clearance occurs on the same customs clearance date.
If it exceeds USD 150
If additional customs duties and taxes occur, a customs agent will contact you directly. Therefore, you must enter contact information where you can be contacted, not a virtual number.
If the buyer and recipient are different, the personal customs clearance number of the product recipient must be entered. Customs clearance may be delayed or may not be cleared.
What is a personal customs clearance code?
If you purchase goods from overseas for personal use and do personal customs clearance, you must report to the Korea Customs Service for real name authentication of the importer. This can be issued through a simple procedure on the Korea Customs Service website.
CS Information
Please contact us via KakaoTalk and we will respond quickly.
KakaoTalk ID: Osakahotline , cell phone: 010-7630-6826
Response time: 09:00 – 18:00 (weekdays)
Response time: 09:00 – 15:00 (Saturday)
Closed on Sundays and public holidays
Exchange/Refund Information
Because it is shipped overseas, order cancellation is only possible at the payment completion stage.
If it is the seller’s fault, the seller will bear the return fee and all costs.
If the fault is the consumer’s fault, overseas shipping fees and return costs will be added.
Additional Information
If the orderer and recipient are different, please be sure to write down the recipient’s customs clearance number and mobile phone number.
If you register the above information incorrectly, delivery may be delayed due to customs clearance delays.
(Delays in delivery resulting from this are not the responsibility of the seller.)
If you have any questions, please leave a message via KakaoTalk and we will respond as quickly as possible.
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